Shipping policy
Who you are buying from
Coast Cards is published by Victoria Gutierrez, trading as Studio Gang Gang, ABN 51 902 329 178, of Mollymook, New South Wales. Write to us at hello@coastcards.com.au or PO Box 85, Ulladulla NSW 2539, Australia.
When issues are posted
We post in the first few days of each month. Subscribe by the last day of a month to receive the next month’s issue. If you subscribe after that, you start with the issue after.
Issues go by ordinary letter post. Delivery times depend on Australia Post, and overseas delivery takes longer. We cannot promise a delivery date.
Changing your address
Change your address in your account. A change made by the last day of the month applies to the next issue.
If an envelope is returned to us, we will email you and hold the issue until you give us a working address, then post it again at no charge. If we cannot reach you for two issues in a row, we will pause your subscription and stop charging you until you contact us.
If an issue is lost or damaged
If an issue does not arrive, or arrives damaged, tell us and we will send a replacement.